Frequently asked questions
Is DrugHub real in 2026?
Sixth year running. It absorbed SuperMarket's users in the 2020s merge and picked up migrating vendors after the Archetyp/Abacus-era collapses. This desk treats nothing as guaranteed — markets can be seized — but the operational record, signed announcements and conservative money handling are consistent with a competent long-runner.
Do I need an account to browse?
No. Catalogue browsing works without login. The account only matters for ordering, and even then authentication is the PGP key pair — no username, no password, nothing a credential-stuffer can reuse.
Why Monero only?
Invoice-based XMR checkout with zero deposit. The market keeps no hot wallets on web-facing servers, so a compromise yields no balance to steal; withdrawals settle from offline batches in about 18 hours. Third-party BTC/alt gateways exist for users who need them, but the rail is XMR.
Who pays the commission?
The buyer does: 5% standard, flexible with activity and volume. There is no deposit to lose before an order exists, and refunds are the only case where the market wallet touches your money.
How do I know a login page is real?
The personal sign-in message after decrypting the PGP challenge. It is unique to you and lives server-side; a clone cannot render it. Missing or different = phishing, full stop — the standing rule since the 2026-09-24 wave.
Can staff contact me on Telegram or Dread?
No. Announced repeatedly (2026-08-29, 2026-09-29): official communication happens inside the authenticated interface or as PGP-signed announcements. Anyone DMing first as “support”, “mod” or “admin” is an impersonator.
What happens if I stop using the account?
Accounts idle 6+ months are deleted in quarterly purges (~4,800 on 2026-09-08). Log in twice a year if you intend to return; there is no recovery path.
Are shipping details ever sent in plaintext?
Since 2026-09-11 they must not. Addresses and tracking numbers require PGP encryption in both directions; vendors who send plaintext tracking lose the listing. The market's own encryption helpers (v1.4, Go and Python) do it transparently.
Does DrugHub have a forum or sub?
No support or staff presence on external platforms, including the Dread post sometimes cited (/post/397fe685c2dd8507b611 — informational only). The ticket system plus automated pages resolves over 99.5% of issues.
Who can sell or buy there?
Russian Federation and CIS residents are prohibited outright — no business, no data sales, permanent ban with forfeiture. The prohibited-item ladder covers weapons (body armour allowed), fentanyl and RC analogues, poisons, stolen LE/gov and school/hospital data, tutorials, and get-rich-quick schemes; paid porn accounts are explicitly allowed.
Deeper reading: the verification ritual, the market profile, the money model and the vendor rules.